Older Adults Perceptions of Technology and Barriers to Interacting with Tablet Computers: A Focus Group Study — TEI-tagged view

Eleftheria Vaportzis, Maria Giatsi Clausen, Alan J. Gow · 2017 · information-systems · doi:10.3389/fpsyg.2017.01687 · TEI xml · tagged edition · index · concepts · authors
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Other fields define these differently the same word, defined another way in another discipline
selection 3 fields · compensation 2 fields · thematic analysis 2 fields
Tags on this paper every tag the record carries, whether or not the words occur in the text below — a number is how many papers in the corpus carry that tag; a tag with no number is unique to this paper
thematic analysis5 qualitative design focus groups3 older adults9 tablet computers barriers3 technology acceptance2 diffusion of innovations response bias4 selection bias5 snowball principle portable computer Tablets touch-based interface computer self-efficacy computer anxiety cognitive deficits low self-efficacy ability to use technology direct experience with computers more positive attitudes community-based computer and internet training program computer and internet skill Selection Optimization Compensation (SOC) Theory selection7 optimization5 compensation7 Adult Learning Theory tablet refinement acceptance and adoption of tablets young-old interpretive24
Method, as described: three focus groups, generic qualitative design, thematic analysis, snowball recruitment

Our tag layer for this paper

Cross-disciplinary analysis
content-tags & facets: phenomenon · claim-type · cross-domain-transfer · mechanism · claim-relation · replication-status · limitation — grounded in the full text
phenomenonslower adoption of new technology by older adults— “The theory of diffusion of innovations (Rogers, 2010 ) also holds that older adults are less likely to adopt new technologies unless they view clear benefits of using them.”
claim-typeexistence— “The themes that emerged were related to barriers (i.e., lack of instructions and guidance, lack of knowledge and confidence, health-related barriers, cost); disadvantages and concerns (i.e., too much and too complex technology, feelings of inadequacy, and comparison with younger generations, lack of social interaction and communication…
method — evidence— “We conducted three separate focus groups and used a generic qualitative design applying thematic analysis to analyse the data.”
object of study — evidence— “Eighteen older adults (65–76 years old; 83.3% female) who were novice tablet users participated in discussions about their perceptions of and barriers to interacting with tablets.”
research question — evidence— “The themes that emerged were related to barriers (i.e., lack of instructions and guidance, lack of knowledge and confidence, health-related barriers, cost); disadvantages and concerns (i.e., too much and too complex technology, feelings of inadequacy, and comparison with younger generations, lack of social interaction and communication…
contribution — evidence— “Our findings suggest that most of our participants were eager to adopt new technology and willing to learn using a tablet. However, they voiced apprehension about lack of, or lack of clarity in, instructions and support.”
mechanismBENEFIT OUTWEIGHS COST RATHER THAN COST DETERRING: technology acceptance in older adults tracks the perceived benefit more than the perceived price, which the paper reads through diffusion of innovations - adoption follows a clear benefit being visible— “This finding is consistent with previous studies suggesting the perception of potential benefits was more indicative of technology acceptance than perception of cost”mechanisms[0]
mechanismEAGERNESS AND LOW CONFIDENCE COEXIST: most participants wanted to adopt the technology and the majority simultaneously doubted their own ability to use it, so the obstacle reported is instruction rather than motivation— “Our findings suggest that most of our participants were eager to adopt new technology and willing to learn using a tablet. However, they voiced apprehension about lack of, or lack of clarity in, instructions and support.”mechanisms[1]
mechanismA CATEGORY CONFUSION UNDERNEATH THE BARRIERS: participants were unaware of the differences between device types, so 'technology' is being evaluated as one undifferentiated thing— “questions that they were unaware of the similarities and differences between different types of technology (e.g., laptop vs. tablet).”mechanisms[2]
sensebarriers - IN THIS STUDY A PARTICIPANT-REPORTED CATEGORY, not a measured obstacle: what people said stopped them, grouped by thematic analysis - lack of instruction, lack of confidence, health, cost— “The themes that emerged were related to barriers (i.e., lack of instructions and guidance, lack of knowledge and confidence, health-related barriers, cost); disadvantages and concerns (i.e., too much and too complex technology, feelings of inadequacy, and comparison with younger generations, lack of social interaction and communication…senses[0]
sensecost - A BARRIER ONLY FOR THE EXPERIENCED. The paper notices that only participants with prior computer experience raised it, and offers the reading that inexperience means not knowing what the devices cost— “Interestingly, only participants with previous computer experience brought up the latter in our study. It is possible that cost is not one of the main barriers to using technology for people with less experience; their lack of exposure to technology in general may mean they are less aware of the costs of such devices, or simply that other…senses[1]
senseTablet computers - portable computers with a touchscreen— “Mobile technological devices such as tablet computers (commonly referred to as tablets), a type of portable computer that has a touchscreen”senses[2]
senseTechnology adoption - associated with cognition, computer self-efficacy and anxiety; higher anxiety predicts lower use— “Technology adoption was associated with higher cognitive ability, computer self-efficacy and computer anxiety, whereas higher fluid intelligence and crystallized intelligence predicted the use of technology; higher computer anxiety predicted lower use of technology”senses[3]
senseportable computer - the class to which the paper assigns tablet computers— “Mobile technological devices such as tablet computers (commonly referred to as tablets), a type of portable computer that has a touchscreen”senses[4]
senseTablets - portable touchscreen computers with less operating-system complexity— “Tablets offer less complexity compared with other operating systems as they comprise a touch-based interface”senses[5]
sensetouch-based interface - the interface tablets comprise and that the paper associates with reduced complexity— “Tablets offer less complexity compared with other operating systems as they comprise a touch-based interface”senses[6]
sensecomputer self-efficacy - one variable associated with technology adoption among older adults— “Technology adoption was associated with higher cognitive ability, computer self-efficacy and computer anxiety, whereas higher fluid intelligence and crystallized intelligence predicted the use of technology; higher computer anxiety predicted lower use of technology”senses[7]
sensecomputer anxiety - an adoption correlate whose higher values predicted lower technology use— “Technology adoption was associated with higher cognitive ability, computer self-efficacy and computer anxiety, whereas higher fluid intelligence and crystallized intelligence predicted the use of technology; higher computer anxiety predicted lower use of technology”senses[8]
sensecognitive deficits - an age-associated factor reported to reduce ability to use technology— “Alvseike and Brønnick ( 2012 ) reported that cognitive deficits and low self-efficacy associated with older age significantly reduced participants' ability to use technology”senses[9]
senselow self-efficacy - an age-associated factor reported to reduce ability to use technology— “Alvseike and Brønnick ( 2012 ) reported that cognitive deficits and low self-efficacy associated with older age significantly reduced participants' ability to use technology”senses[10]
senseability to use technology - the technology-use capacity reduced by cognitive deficits and low self-efficacy— “Alvseike and Brønnick ( 2012 ) reported that cognitive deficits and low self-efficacy associated with older age significantly reduced participants' ability to use technology”senses[11]
sensedirect experience with computers - hands-on computer experience reported to produce more positive attitudes— “An earlier study indicated that older people (60–75 years) perceived less comfort, efficacy and control over computers relative to younger participants, however, direct experience with computers resulted in more positive attitudes”senses[12]
sensemore positive attitudes - the attitude outcome reported after direct computer experience— “An earlier study indicated that older people (60–75 years) perceived less comfort, efficacy and control over computers relative to younger participants, however, direct experience with computers resulted in more positive…senses[13]
sensecommunity-based computer and internet training program - a community intervention for older adults' computer and internet learningsenses[14]
sensecomputer and internet skill - the capability that the evaluated training program can increasesenses[15]
senseSelection Optimization Compensation (SOC) Theory - a life-management theory built from selection, optimization, and compensation
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senses[16]
senseselection - goals in the SOC account
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senses[17]
senseoptimization - goal-related means used to achieve desired goals in the SOC account
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senses[18]
sensecompensation - reaction to loss in goal-related means that maintains success or desired goals
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senses[19]
senseAdult Learning Theory - the account in which adults participate in planning/evaluating instruction and experience grounds learning
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senses[20]
sensetablet refinement - device improvement informed by older adults' reported needs
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senses[21]
senseacceptance and adoption of tablets - the older-adult outcome whose potential the paper says refinement can increase
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senses[22]
senseyoung-old - the 65-75-year age band used to restrict the study sample
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senses[23]
controlone third of participants reported being undecided or unlikely to use a tablet in future, offered as evidence that the sample was not only enthusiasts — partial — rules out selection bias toward people already interested in tablets
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controls[0]
edgethematic analysis —part-of→ qualitative design
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concept_edges[1]
notetablet computers —is-a→ portable computer — The paper gives an unhedged class definition: tablet computers are a type of portable computer.
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concept_edges[2]
notetouch-based interface —part-of→ Tablets — The paper unhedgedly says tablets comprise a touch-based interface.
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concept_edges[3]
auditcognitive deficits —causes→ ability to use technology — Audit 2026-09-28: DOUBTFUL - read against its full span and kept, but attributed: the span reports Alvseike and Brønnick (2012).
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concept_edges[4]
effect directioncognitive deficits —causes→ ability to use technology — reduces
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concept_edges[4]
notecognitive deficits —causes→ ability to use technology — The cited study reports a significant reduction without an epistemic hedge.
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concept_edges[4]
relationcognitive deficits —causes→ ability to use technology — cognitive deficits and low self-efficacy associated with older age significantly reduced participants' ability to use technology
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concept_edges[4]
auditlow self-efficacy —causes→ ability to use technology — Audit 2026-09-28: DOUBTFUL - read against its full span and kept, but attributed: the span reports Alvseike and Brønnick (2012).
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concept_edges[5]
effect directionlow self-efficacy —causes→ ability to use technology — reduces
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concept_edges[5]
notelow self-efficacy —causes→ ability to use technology — The cited study reports a significant reduction without an epistemic hedge.
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concept_edges[5]
relationlow self-efficacy —causes→ ability to use technology — cognitive deficits and low self-efficacy associated with older age significantly reduced participants' ability to use technology
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concept_edges[5]
auditdirect experience with computers —causes→ more positive attitudes — Audit 2026-09-28: DOUBTFUL - read against its full span and kept, but attributed: the span reports 'an earlier study'.
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concept_edges[6]
effect directiondirect experience with computers —causes→ more positive attitudes — increases
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concept_edges[6]
notedirect experience with computers —causes→ more positive attitudes — The paper reports that direct experience resulted in more positive attitudes.
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concept_edges[6]
auditcommunity-based computer and internet training program —causes→ computer and internet skill — Audit 2026-09-28: DOUBTFUL - read against its full span and kept, but attributed: the span reports an evaluation that concluded the program CAN be effective.
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concept_edges[7]
effect directioncommunity-based computer and internet training program —causes→ computer and internet skill — increases
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concept_edges[7]
notecommunity-based computer and internet training program —causes→ computer and internet skill — The cited evaluation concludes the program 'can be effective' in increasing skill; weight 0.7 preserves the modal language.
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concept_edges[7]
weightcommunity-based computer and internet training program —causes→ computer and internet skill — 0.7
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concept_edges[7]
audittablet refinement —causes→ acceptance and adoption of tablets — Audit 2026-09-28: DOUBTFUL - read against its full span and kept, but the span says the findings MAY inform refinement, increasing the POTENTIAL for adoption; hedged.
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concept_edges[8]
effect directiontablet refinement —causes→ acceptance and adoption of tablets — increases
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concept_edges[8]
notetablet refinement —causes→ acceptance and adoption of tablets — The paper says its findings 'may be used' for refinement, thereby increasing adoption potential; weight 0.7 preserves that projected use.
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concept_edges[8]
weighttablet refinement —causes→ acceptance and adoption of tablets — 0.7
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concept_edges[8]
outcome (stated by the tagger, no quotation)control — partialcontrols[0]
limitationThe sample is small and the paper says larger studies are needed before the findings generalise
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limitations[0]
limitationRESPONSE BIAS IN A FOCUS GROUP IS NAMED BY THE AUTHORS: the enthusiasm reported should be read with caution because of the setting in which it was expressed
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limitations[1]
limitationSELECTION BIAS WAS NOT ACTIVELY PREVENTED - stated in those words - and is argued against afterwards from the data rather than designed out
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limitations[2]
limitationParticipants were naive tablet users by design, so the findings do not speak for experienced users
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limitations[3]
limitationRecruitment was by snowball sampling in one city, which the paper reports and does not treat as a limitation
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limitations[4]
Concepts
terms this paper carries, each with the sentence it was cut from — the layer that joins one paper to another. Terms with no quote yet are on CONCEPTS.html.
conceptthematic analysis
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concepts[0]
conceptqualitative design
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concepts[1]
conceptfocus groups
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concepts[2]
conceptolder adults
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concepts[3]
concepttablet computers
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concepts[4]
conceptbarriers
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concepts[5]
concepttechnology acceptance
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concepts[6]
conceptdiffusion of innovations
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concepts[7]
conceptresponse bias
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concepts[8]
conceptselection bias
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concepts[9]
conceptsnowball principle
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concepts[10]
conceptportable computer — not defined in this paper's own words; the class to which the paper assigns tablet computers
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concepts[11]
conceptTablets — not defined in this paper's own words; portable touchscreen computers with less operating-system complexity
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concepts[12]
concepttouch-based interface — not defined in this paper's own words; the interface tablets comprise and that the paper associates with reduced complexity
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concepts[13]
conceptcomputer self-efficacy — not defined in this paper's own words; one variable associated with technology adoption among older adults
Quotation withheld — this paper is not ours to reproduce, and the page has already quoted as much of it as the rights layer allows. The tag, its field and its confidence stand; the sentence is at the publisher.
concepts[14]
conceptcomputer anxiety — not defined in this paper's own words; an adoption correlate whose higher values predicted lower technology use
Quotation withheld — this paper is not ours to reproduce, and the page has already quoted as much of it as the rights layer allows. The tag, its field and its confidence stand; the sentence is at the publisher.
concepts[15]
conceptcognitive deficits — not defined in this paper's own words; an age-associated factor reported to reduce ability to use technology
Quotation withheld — this paper is not ours to reproduce, and the page has already quoted as much of it as the rights layer allows. The tag, its field and its confidence stand; the sentence is at the publisher.
concepts[16]
conceptlow self-efficacy — not defined in this paper's own words; an age-associated factor reported to reduce ability to use technology
Quotation withheld — this paper is not ours to reproduce, and the page has already quoted as much of it as the rights layer allows. The tag, its field and its confidence stand; the sentence is at the publisher.
concepts[17]
conceptability to use technology — not defined in this paper's own words; the technology-use capacity reduced by cognitive deficits and low self-efficacy
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concepts[18]
conceptdirect experience with computers — not defined in this paper's own words; hands-on computer experience reported to produce more positive attitudes
Quotation withheld — this paper is not ours to reproduce, and the page has already quoted as much of it as the rights layer allows. The tag, its field and its confidence stand; the sentence is at the publisher.
concepts[19]
conceptmore positive attitudes — not defined in this paper's own words; the attitude outcome reported after direct computer experience
Quotation withheld — this paper is not ours to reproduce, and the page has already quoted as much of it as the rights layer allows. The tag, its field and its confidence stand; the sentence is at the publisher.
concepts[20]
conceptcommunity-based computer and internet training program — not defined in this paper's own words; a community intervention for older adults' computer and internet learning
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concepts[21]
conceptcomputer and internet skill — not defined in this paper's own words; the capability that the evaluated training program can increase
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concepts[22]
conceptSelection Optimization Compensation (SOC) Theory — not defined in this paper's own words; a life-management theory built from selection, optimization, and compensation
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concepts[23]
conceptselection — not defined in this paper's own words; goals in the SOC account
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concepts[24]
conceptoptimization — not defined in this paper's own words; goal-related means used to achieve desired goals in the SOC account
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concepts[25]
conceptcompensation — not defined in this paper's own words; reaction to loss in goal-related means that maintains success or desired goals
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concepts[26]
conceptAdult Learning Theory — not defined in this paper's own words; the account in which adults participate in planning/evaluating instruction and experience grounds learning
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concepts[27]
concepttablet refinement — not defined in this paper's own words; device improvement informed by older adults' reported needs
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concepts[28]
conceptacceptance and adoption of tablets — not defined in this paper's own words; the older-adult outcome whose potential the paper says refinement can increase
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concepts[29]
conceptyoung-old — not defined in this paper's own words; the 65-75-year age band used to restrict the study sample
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concepts[30]

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